Core
Values
Better Together
We value you and truly believe that each person at McGrath has great things to contribute and that you are the key to our success. Your enthusiasm and commitment are instrumental to providing an exceptional experience for our customers.
Emotional intelligence, or EQ, is a crucial element in working in a collaborative team environment. Excellent interpersonal skills combined with a bright, inquisitive, "can-do" attitude equal career success at McGrath.
Sometimes the real facts of business performance can be brutal. We challenge ourselves to navigate through this with open, honest, and direct communication. Over the long term, this maximizes both resources and time, and builds high trust with those involved. We call this “courageous conversation.”
Pride in Service
Our promise is our word. We act on every level with integrity and we honor our commitments to our customers, and each other.
Our goal is to exceed your expectations, every day and with every interaction. We are passionate about serving our customers and each other.
We give it our all. We go above and beyond whenever we can and expect excellence in each other.
Continuous Improvement
Pushing a very large wheel in small increments time and time again eventually gets the wheel spinning faster and faster. Continuous improvement and incremental gains, no matter the size, are like pushes on the flywheel and this creates great momentum in our business.
We challenge and upgrade each other to arrive at the best solution, regardless of whose idea it might be. We do this respectfully and with the aspiration to solve a problem. We also are not afraid to push hard on the ideas and opinions of others in order to make them better.
We pay close attention to our markets and make choices that support long-term growth. We aim to lead. From the ground up, we embrace the need to change in order to adapt to the challenges at hand.