Account Administrator- Temp

Division

Corporate

Location

Livermore, CA

Description

McGrath RentCorp is looking for an Account Administrator for a 5 month assignment.

The candidate for Account Administrator position will provide credit approval and advanced collection expertise for the company. They must possess strong verbal and written skills and be adept in communicating with all levels within the company and within the customer’s organization. A strong commercial collection’s background is necessary. Strong customer service and account reconciliation skills are required. Be able to use good judgment in recommending credit solutions to minimize credit risk to the company while facilitating a timely approval of credit to the customer. Must be able to multitask, a fast learner, and be flexible in all situations.

Qualifications

• Commercial Collections experience
• Ability to multitask
• Strong customer service qualities
• Proficient using Excel to reconcile accounts
• Ability to make solid decisions
• Excellent communication skills

Experience/Education Required/Desired:
• 5+ years Commercial Collections experience
• Good math background
• Ability to effectively communicate in English
• Ability speak and write in Spanish a plus



Duties

• Process credit applications
• Collection calls
• Note Documentation
• Prepare and submit debits, credits, adjustments, and refund request
• Promptly return customer calls
• Investigate short payments/overpayments and resolve utilizing Excel
• Reconcile customer accounts
• Promptly send out Collection Letters
• Communicate with branch personnel regarding customer disputes
• Follow guidelines regarding escalation procedures
• Promptly and consistently code accounts as needed
• Negotiate the resolution of disputed items with customers and branches
• Negotiate settlements with the Credit Manager’s and/or Branch Manager’s approval
• Maintain good working relationships with customers
• Promote teamwork and cooperative effort




The pre-employment screening process includes social security verification, education verification, criminal background check and drug test. A motor vehicle record will be processed if the position requires that you drive for the company.

Company Contact


Or e-mail to: Staffing@mgrc.com

EE M/F/V/D, non-smoking company