Credit and Collections Administrator

Division

TRS-RenTelco

Location

Dallas/Fort Worth, TX

Description

TRS-RenTelco is one of the largest test equipment rental and leasing companies in North America. TRS-RenTelco specializes in renting general purpose, communication, and fiber optic test equipment. We work daily with companies working on the cutting edge of technology, from cell phones, cell phone towers and satellites to the space shuttle! We provide the technical and financial solutions customers need to meet the challenges of today's fast-paced business.

TRS-RenTelco is a division of McGrath RentCorp and trades under the NASDAQ symbol MGRC. TRS-RenTelco has been in business for over 25 years and we are a financially stable company that can provide you the environment and tools for a successful career. McGrath RentCorp has been recognized six times as one of the “Top 200 Best Small Companies (publicly traded)” by Forbes Magazine. We provide a comprehensive benefit package, including health, dental, short term and long term disability, life and AD&D, plus a 401(k), 125 Plan, Employee Stock Ownership Plan, paid vacation and a tuition reimbursement program. EOE M/F/V/D Non-smoking company


Position Summary:
Establish and maintain relationships with customer Accounts Payable/Accounting contacts to ensure continued payment of invoices. Research and reconcile any outstanding items and coordinate variances with sales and billing.


Qualifications

Position Specific Competencies/Skills Required:
• Goal driven with the ability to prioritize work to meet call volumes and department goals
• Strong customer service skills and integrity
• Excellent interpersonal skills, communications, both verbal and written and strong negotiating skills and abilities
• Prior analysis experience and decision making capabilities desirable
• Prior experience reading a credit bureau report and assigning credit a plus

Experience/Education Required/Desired:
• Prefer at least 2 years prior experience with commercial collections, including reconciliation and customer service
• Bilingual – Spanish, speaking, reading and writing, a plus, but not required



Special Considerations:
• Office environment; 8:00 to 5:00 or 8:30 to 5:30
• Credit rotation every 3rd week 11:00 am to 8:00 pm
• No travel
• Extended periods of time on the telephone
• Extended periods of sitting and working at a computer



Duties

• Contact delinquent customers and apply standard collection techniques while maintaining customer service
• Analyze past due portfolio, work proactively to identify potential payment problems, work with A/P, End-Users and Buyers to resolve issues and obtain payment approval
• Meet standard measurements for collection activity, achieve call volume while actively maintaining research and resolution of account issues
• Work with Inside and Outside sales groups to resolve issues
• Work with billing and accounting to research payments and postings
• Provide backup support to the Credit department in approving customer applications
• Consult with supervisor for guidance on account issue as required




The pre-employment screening process includes social security verification, education verification, criminal background check and drug test. A motor vehicle record will be processed if the position requires that you drive for the company.

Company Contact


Or e-mail to: Staffing@mgrc.com

EE M/F/V/D, non-smoking company